Case Studies

Edmonton Cross Dock represents a new and unique model in the transportation industry. As an industry disrupter, ECD was founded by industry professionals who recognized the pain points of the outdated and inflexible cross dock model.


In response, we have developed a pay per use facility that was designed to back-stop the operations for carriers of all sizes. Our unique approach allows the carrier to own their own client relationships, while Edmonton Cross Dock operates as a neutral party dedicated to giving carriers an opportunity to scale their operation with no fear of competition or back-soliciting.


Below are several Case Studies which take an in-depth look at individual scenarios where the Edmonton Cross Dock model was able to improve operational efficiencies, reduce operational costs, and increase profitability to ECD carrier clients.

Case Study #1

This Case Study surrounds an owner operator who ran his own small trucking company. As a local operator, much of his work was ‘just-in-time’ service and he considered himself as a high-touch and high-service carrier.

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Case Study #2

A long haul driver is the subject of this Case Study. The long haul driver has regular loads that he does between California and Alberta. The load pay is pretty decent, but the best perks are that the work is consistent and he has the flexibility of piggy-backing an extra order or two to his regular loads to get some extra revenue.

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Case Study #3

A large truckload based carrier from eastern Canada is the subject of Case Study #3. This carrier hauls regular loads from eastern Canada that get delivered, by appointment, to a major distribution center in Edmonton. In order to manage their inbound and outbound shipments efficiently, the distribution center has strict delivery protocols and policies.

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Case Study #4

In Case Study #4, we look at an established carrier with operations across western Canada. This carrier had a large order for a client that required temperature controlled service. When the carrier’s dispatcher called to arrange for delivery to the final consignee, they were informed that the consignee would not be ready to receive the order for approximately two weeks.

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Case Study #5

The subject of case Study # 5 is a small carrier with a handful of trucks. This carrier started small, but has grown organically to meet the demand of his clients. This carrier generally can handle all of his business operations out of the back of his trucks, uses his home office as his headquarters, and his only fixed cost to date has been a yard to store his equipment.

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Case Study #6

A medium-sized general freight carrier is the subject of case Study # 6. This carrier historically rents doors at a freight consolidation warehouse and runs their operations from there. They have all their own staffing and equipment, however do not currently own their own facility.

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